Groweon: Best CRM for Growing Business

Sales Automation

Streamline your sales cycle from lead generation to closure with powerful automation tools. Efficient lead management helps in capturing, qualifying, and nurturing leads, while the CEO Dashboard provides high-level insights with real-time performance analytics. Track each deal’s progress with a customizable sales pipeline, and ensure consistent sales interactions with detailed lead histories. Quotations can be generated and sent in just a few clicks, keeping your sales process quick and responsive.

Order Processing Automation

Manage and track orders effortlessly from start to finish. Automation allows for seamless order tracking, approval workflows, and customer notifications, ensuring orders are processed accurately and quickly. Your customers stay informed throughout, enhancing satisfaction and reducing manual effort.

Inventory Management Automation

With real-time inventory tracking, you can monitor stock levels and automate restocking alerts when inventory is low or out of stock. SKU management provides organization across all products, including tracking of damaged items. Integration with Bill-of-Material (BOM) enables automatic stock deductions as orders are processed, minimizing errors and keeping your supply chain efficient.

AMC & Service Ticket Automation

Create and manage Annual Maintenance Contracts (AMC) with automated tools that generate contracts and issue renewal alerts, ensuring no contracts are missed. The ticket management system allows tracking, assigning, and resolving of customer service requests effectively, with scheduled service planning for timely responses. Net Promoter Score (NPS) tracking enables feedback collection to measure customer satisfaction and service quality.

WhatsApp Business API Integration

Engage customers on a familiar platform through WhatsApp Business API integration. Send automated notifications, updates, and service alerts directly to customers. Multi-channel ticket generation allows service requests from WhatsApp and other channels, enhancing convenience and connectivity.

Proof of Concept (POC) To kick-start the process, we provide a Proof of Concept, allowing you to test and evaluate the solution before full deployment. This approach ensures the proposed solution aligns with your operational needs and business objectives, offering an early-stage look at its potential benefits.

Business Analysis Our dedicated Business Analysis team will work with you to understand your unique workflows, customer management needs, and operational challenges. This deep dive helps us identify the best ways to adapt Groweon’s capabilities to drive efficiency and growth.

System Customization With customizable features and integrations, Groweon Enterprise Suite is tailored to your specific needs. Our System Analysts will work to define and implement the necessary customizations within the CRM to create a seamless fit with your organization’s processes, enabling streamlined operations across departments.

Setup & Training A smooth transition is critical for success. Our dedicated servicing team ensures complete CRM setup tailored to your workflows and provides in-depth training sessions for your team. This hands-on approach allows your team to adopt the system quickly and maximize its value.

Dedicated Support Post-setup, you’ll have access to dedicated support for ongoing assistance and troubleshooting. With a team ready to help with any queries or issues, your operations can continue seamlessly without interruptions.