WhatsApp Business App and WhatsApp Business API are both great tools for connecting with customers, but they serve different purposes.
The WhatsApp Business App is free and mainly for small businesses. It's simple to use and allows you to create a business profile, send quick replies, and set up automated messages. WhatsApp Business App works well for businesses that have a small customer base and simple and straight communication needs.
On the other hand, a WhatsApp Business API is a paid tool built for medium and large-size businesses. This provides many advanced features like allowing multiple users to manage the same account, automating operations, and connecting seamlessly with CRM systems. Bulk Whatsapp Messaging Software makes it easier to handle a large number of customer messages and manage communication effectively.
Keep all your campaigns, contacts, and messages in one place. Get timely insights and reminders so your promotions are always on schedule.
Groweon's WhatsApp Business API solutions are built to help your business communicate better and run more smoothly.
Make it easy to reach your customers on a platform they use daily with personalized campaigns.
Manage customer interactions efficiently with multiple team members handling conversations.
AI-powered chatbots that work 24/7 to ensure your customers always have support.
Unlock advanced features by connecting external software and APIs for automation.
Unlock advanced features by connecting external software and APIs for automation.
Schedule a DemoOver 2.2 billion users are on WhatsApp, with a 98% open rate and 45-60% click-through rates. Connect with unlimited users and grow your business effectively.
The WhatsApp Green Tick shows that your business is verified and trusted. When customers see the Green Tick, they know they're talking to an official brand.
Add buttons that customers can click right from your message. Make your messages more engaging with images, videos, and clickable buttons.
The most straightforward answer is that businesses with 1-5 people are usually able to manage their operations with the free WhatsApp Business app. As your business scales, it is recommended to move to the WhatsApp Business API.
The WhatsApp Business API is designed for medium to large businesses that need to communicate with a large customer base.
If your business requires frequent messaging or handling high volumes of communication, the API might be more suitable.
If you're using other tools like a CRM or e-commerce platform, the API can integrate smoothly with them.
To grow business it is essential to provide a better customer experience. Groweon WhatsApp Marketing CRM Software helps enhance your customer journey by focusing on some key aspects.
Create marketing campaigns that feel personal and directly connect with your customers. By understanding their preferences and actions, you can send messages and offers they'll care about.
Handle customer inquiries more efficiently using a single inbox and ticket system. The chatbots respond quickly to basic questions, allowing you to focus on more complex issues.
Stay in touch with your customers at the right time with the right message. Collect feedback and run campaigns, making your customer feel connected and valued.
Integrating WhatsApp Business API with Groweon WhatsApp Marketing CRM Software simplifies how you manage customer communication. Here's what you can achieve: